This course is a basic training program for new end users of ClearQuest. The course teaches users how to apply ClearQuest to manage the change and defect tracking process.

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None

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To benefit from this course, students should have the following experience:-

Some knowledge of software development is recommended

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This course teaches tasks that are part of the jobs for the following team members: Business Architect, Business Designer, Business-Process Analyst, Requirements Specifier, System Analyst, Database Designer, Designer, Implementer, Integrator, Software Architect, User-interface Designer, Change Control Manager, Configuration Manager, Deployment Manager, Project Manager, System Administrator, Test Manager, Process Engineer, Tool Specialist, Test Analyst, Test Designer and Tester.

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This course teaches the following skills:-

• Change Control

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This course teaches techniques and skills supported by following tools:-

• IBM Rational ClearQuest

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This course consists of the following modules:-

1. Concepts of Change Management
2. Change Management with ClearQuest
3. Using ClearQuest to Report Project Status
4. Using ClearQuest through the Web and E-Mail

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